FAQ – Frequently Asked Questions

Q: Are your Labubu toys authentic?
A: Yes. We only sell officially released and authentic Labubu figures. No bootlegs, fakes, or replicas.

Q: Do you sell secondhand toys?
A: Yes — most of our figures are new or in excellent secondhand condition. Item descriptions will always clarify condition.

Q: Will I receive the original box and packaging?
A: If available, original packaging is included. This will be stated in the product listing.

Q: Do you ship internationally?
A: Yes! We provide free worldwide shipping on all orders.

Q: How long does shipping take?
A: U.S. orders take 2–5 business days. International orders range from 7–20 days depending on the region.

Q: What is your return policy?
A: Returns are accepted within 7 days of delivery. Please review our Return Policy below for full details.